Resident participation is central to the ongoing success of the Association. We want our residents to play a meaningful role in shaping what we do, so we have created the opportunities for them to get involved.
North View encourages tenants and residents to be involved in our decision making; their views influence our actions and how we deliver services.
We regularly use our quarterly Newsletter to consult tenants on policy reviews and other matters.
We use Residents Surveys to help us assess our performance and as way of consulting tenants about the services we provide and/or could provide. We occasionally hold themed residents’ Focus Group meetings to help us gauge residents’ views on service provision.