Factoring

All factored owners are part of the Windlaw Community in the same way that our tenants are. We want to ensure that you receive the same high level of customer service and through this website and our quarterly newsletters, that you are aware of what is happening in the community and the ways in which you can participate. We understand that buying your home is probably the biggest financial commitment you will ever make and we want to help you ensure that your investment is protected and that you understand the obligations of both us as the Property Factor and yourself as the home owner.

We hope that you find this dedicated section of our website useful and informative. We aim to provide information on owners’ rights, responsibilities and the services that we provide, as well as advice on a range of customer service issues.

You can contact a member of our Finance team on 0141 634 0555 or by email to finance@nvha.org.uk