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Corporate Information
In general, anyone can get a copy of our policies, strategies, and minutes of meetings. The only time we can’t give out copies is when the document contains sensitive information – like the names of companies on a live tender list, or similar.
Clicking on the section headers below, will let you view and download copies of some of our policies and other documents. Minutes from meetings of the Management Committee can be found here
Policy Documents
- Adaptations Policy
- Allocations Policy
- Anti-Social Behaviour Policy
- Asbestos Management Policy
- Asbestos Management Plan
- Asset Management Policy
- Authority and Responsibilities of Committees Policy
- Business Plan Executive Summary Policy
- Code of Conduct for Committee Members Policy
- Code of Conduct for Staff Policy
- Committee Expenses and Allowances Policy
- Committee Members Recruitment & Succession Strategy
- Equalities Impact Assessment (appended to Committee Members Recruitment & Succession Strategy)
- Committee Members Role Policy
- Complaints Handling Procedure
- Data Protection Policy
- Data Retention Policy
- Data Protection Website Privacy Policy
- Disaster Recovery Policy
- Election of Office Bearers Policy
- Entitlements, Payments and Benefits Policy
- Equal Opportunities & Human Rights Policy
- Equality Action Plan (appended to Equal Opportunities & Human Rights Policy) - reviewed June 2022
- Equalities Impact Assessment Form (appended to equal Opportunities & Human Rights Policy) - review 2022
- Estate Management Policy
- Equalities Impact Assessment (appended to Estate Management Policy)
- Fair Processing Notice - Owners (updated June 2022)
- Fair Processing Notice - Tenants (updated June 2022)
- Fair Processing Notice - Housing Applicants (reviewed May 2022)
- Fair Processing Notice - Committee (reviewed May 2022)
- Fair Processing Notice - Shareholders (reviewed May 2022)
- Fair Processing Notice - Complaints (reviewed May 2022)
- Fair Processing Notice - FoI & EIR Requests (reviewed May 2022)
- Freedom of Information; Access to Information Policy
- Freedom of Information; Guide to Information Policy
- Freedom of Information; Records Management Policy
- Gas Management Policy
- Legionella Management Policy
- Membership Policy
- Equalities Impact Assessment (appended to Membership Policy)
- Notifiable Events Policy
- Equalities Impact Assessment (appended to Notifiable Events Policy)
- Organisational Structure Policy
- Procurement Policy
- Procurement Register January 2021
- Rechargeable Repairs Policy
- Rent Arrears Policy
- Equalities Impact Assessment (appended to Rent Arrears Policy)
- Rent Policy
- Repairs Policy
- Resident Involvement Strategy
- Right to Repair Policy
- Risk Management Strategy
- Standing Orders Policy
- Settlement Agreements Policy
- Equalities Impact Assessment (appended to Settlement Agreements Policy)
- Tenant Alterations, Improvements, and Compensation Policy
- Non-essential Repairs and Major Repairs where the Tenant is in Arrears Policy
- Vulnerable Adult & Child Protection Policy
- Vulnerable Adult & Child Protection Form (appended to Vulnerable Adult & Child Protection Policy)
- Whistleblowing Policy
- Whistleblowing Procedure (appended to Whistleblowing Policy)
- Rules
Forms
- Application to Alter a Property
- Complaints Form - Stage 1
- Complaints Form - Stage 2
- Garden Care Application Form 2022/23
- Housing Application (for applicants who are tenants of North View)
- Housing Application - Aspirational (for applicants who are tenants of North View)
- Membership
- Permission to reside
Leaflets and Booklets
Newsletters & Annual Reports
- Summer 2022 Newsletter
- Spring 2022 Newsletter
- Rent Consultation 2022
- Winter 2021 Newsletter
- Annual Performance Report 2021
- Autumn 2021 Newsletter
- Summer 2021 Newsletter
- Spring 2021 Newsletter
- Winter 2020 Newsletter
- Summer 2020 Newsletter
- Spring 2020 Newsletter - Coronavirus and Lockdown
- Winter 2019 Newsletter
- Annual Performance 2019
- Autumn 2019 Newsletter
- Rent Policy Consultation Newsletter Aug 2019
- Summer 2019 Newsletter
Tenants Handbook
Satisfaction Surveys
Scottish Housing Regulator