Download Zone
Corporate Information
In general, anyone can get a copy of our policies, strategies, and minutes of meetings. The only time we can’t give out copies is when the document contains sensitive information – like the names of companies on a live tender list, or similar.
Clicking on the section headers below, will let you view and download copies of some of our policies and other documents. If there's anything not here that you'd like to see please contact us.
Policies and Procedures etc
- Asset Management Strategy
- Replacing the Director Policy
- Equalities Impact Assessment (appended to Replacing the Director Policy)
- Medical Adaptations Policy
- Equalities Impact Assessment (appended to Medical Adaptations Policy)
- Allocations Policy
- Equalities Impact assessment (appended to Allocations Policy)
- Anti-Bribery Policy
- Equalities Impact Assessment (appended to Anti-Bribery Policy)
- Anti-Social Behaviour Policy
- Equalities Impact Assessment (appended to Anti-Social Behavioiur Policy)
- Asbestos Management Policy
- Asbestos Management Plan
- Asbestos Management Plan Appendix 1
- Asbestos Management Plan Appendix 2
- Asbestos Management Plan Appendix 3
- Asbestos Management Plan Appendix 4
- Asbestos Management Plan Appendix 5
- Equalities Impact Assessment (appended to Asbestos Management Policy)
- Authority and Responsibilities of Committees Policy
- Equalities Impact Assessment (appended to Authority and Responsibilities of Committees Policy)
- Business Plan 2023/24 to 2025/6 and appendices
- Code of Conduct for Committee Members Policy
- Code of Conduct for Staff Policy
- Committee Expenses and Allowances Policy
- Committee Member Induction Policy
- Dampness, Mould and Condensation Policy
- Dampness, Mould and Condensation Procedure
- Equality Impact Assessment (appended to Dampness, Mould and Condensation Policy)
- Equalities Impact Assessment (appended to Committee Member Induction Policy)
- Committee Members Recruitment & Succession Strategy
- Equalities Impact Assessment (appended to Committee Members Recruitment & Succession Strategy)
- Committee Members Role Policy
- Complaints Handling Procedure
- Equalities Impact Assessment (appended to Data Protection Policy)
- Director's Remuneration Policy
- Equalities Impact Assessment (appended to Director's Remuneration Policy)
- Disaster Recovery Policy
- Election of Office Bearers Policy
- Entitlements, Payments and Benefits Policy
- Equalities Impact Assessment (appended to Entitlements Payments & Benefits Policy)
- Equal Opportunities & Human Rights Policy
- Equality Action Plan (appended to Equal Opportunities & Human Rights Policy) - reviewed June 2022
- Equalities Impact Assessment Form (appended to Equal Opportunities & Human Rights Policy) - review 2022
- Estate Management Policy
- Equalities Impact Assessment (appended to Estate Management Policy)
- Garden Care Scheme Policy
- Equalities Impact Assessment (appended to Garden Care Scheme Policy)
- Financial Regulations
- Financial Procedures
- Equalities Impact Assessment (appended to Financial Procedures)
- Fraud Prevention Policy
- Equalities Impact Assessment (appended to Fraud Prevention Policy)
- Gas Management Policy
- Legionella Management Policy
- Information Technology Security Policy
- Information Technology Strategy
- Equalities Impact Assessment (appended to Information Technology Security Policy)
- Equalities Impact Assessment (appended to Legionella Policy)
- Membership Policy
- Equalities Impact Assessment (appended to Membership Policy)
- Notifiable Events Policy
- Equalities Impact Assessment (appended to Notifiable Events Policy)
- Non essential Repairs and Major Repairs where the Tenant is in Arrears
- Equalities Impact Assessment (appended to Non-Essential Repairs and Major Repairs where the Tenant is in Arrears Policy)
- Organisational Structure Policy
- Procurement Policy
- Equalities Impact Assessment (appended to Procurement Policy)
- Procurement Register January 2024
- Rechargeable Repairs Policy
- Rent Arrears Policy
- Equalities Impact Assessment (appended to Rent Arrears Policy)
- Rent Policy
- Repairs & Maintenance Policy
- Repairs & Mainenance Policy Appendix 1
- Repairs & Maintenance Policy Appendix 2
- Repairs & Maintenance Policy Appendix 3
- Equalities Impact Assessment (appended to Repairs & Maintenance Policy)
- Resident Involvement Strategy
- Right to Repair Policy
- Equalities Impact Assessment (appended to Right to Repair Policy)
- Risk Management Strategy
- (Response) to Unacceptable Behaviour Policy
- Equalities Impact Assessment (appended to (Response) to Unacceptable Behaviour Policy)
- Seal Register Policy
- Standing Orders Policy
- Equalities Impact Assessment (appended to Standing Orders Policy)
- Settlement Agreements Policy
- Equalities Impact Assessment (appended to Settlement Agreements Policy)
- Tenant Alterations, Improvements, and Compensation Policy
- Equalities Impact Assessment (appended to Tenant Alterations, Improvements, and Compensation Policy)
- The Requirements of Writing Act Policy
- Equalities Impact Assessment (appended to The Requirments of Writing Act Policy)
- Non-essential Repairs and Major Repairs where the Tenant is in Arrears Policy
- Vulnerable Adult & Child Protection Policy
- Vulnerable Adult & Child Protection Form (appended to Vulnerable Adult & Child Protection Policy)
- Whistleblowing Policy
- Whistleblowing Procedure (appended to Whistleblowing Policy)
- Equalities Impact Assessment (appended to Whistleblowing Policy)
- Rules
- Void Management Policy
- Equalities Impact Assessment (appended to Void Management Policy)
- Wider Role Strategy
- Construction Design Management Policy
- Equalities Impact Assessment (appended to Construction Design Management Policy)
- Flexible Working Policy
- Equalities Impact Assessment (appended to Flexible Working Policy)
- Attendance & Absence Management Policy
- Equalities Impact Assessment (appended to Attendance & Absence Management Policy)
- Stress Management Policy
- Equalities Impact Assessment (appended to Stress Management Policy)
- Performance Management Strategy
- Equalities Impact Assessment (appended to Performance Management Strategy)
- Electrical Installation Safety Policy
- Equalities Impact Assessment (appended to Electrical Installation Safety Policy)
- Treasury Management Policy
- Equalities Impact Assessment (appended to Treasury Management Policy)
Forms
- Application to Alter a Property
- Complaints Form - Stage 1
- Complaints Form - Stage 2
- Garden Care Application Form 2024/25
- Housing Application (for applicants who are tenants of North View)
- Housing Application - Aspirational (for applicants who are tenants of North View)
- Membership
- Permission to reside
Leaflets and Booklets
- Fireworks Safety Notice 2023
- Glasgow City Council Bulky Waste December 2022
- Glasgow City Council contacts and links
- Benefits Advice Update 30th June 2020
- Bulk Refuse Uplift Summer 2020
- Information Leaflet for Aspirational Housing Applications
- Complaints Leaflet
- Significant Performance Failures tenant leaflet
- Complaints and Serious Concerns - Information Factsheet for Tenants and Service Users
Newsletters, Annual Reports & Consultation Reports
- Rent Increase 2025/2026 Consultation Newsletter
- Winter 2024 Newsletter
- Annual Report 2024
- Autumn 2024 Newsletter
- Summer 2024 Newsletter
- Spring Newsletter 2024
- Rent Increase 2024/2025 Consultation Newsletter
- Winter 2023 Newsletter
- Annual Report 2022/2023
- Autumn 2023 Newsletter
- Consultation Report on Anti-Social Behaviour Policy review
- Summer 2023 Newsletter
- Consultation Report on the July 2023 review of our Repairs & Maintenance Policy
- Consultation Report on the July 2023 review of our Allocations Policy
- Spring 2023 Newsletter
- Rent Consultation 2023/24 Newsletter
- Winter 2022 Newsletter
- Annual Performance Report 2021/22
- Autumn 2022 Newsletter
- Summer 2022 Newsletter
- Spring 2022 Newsletter
- Rent Consultation 2022
- Winter 2021 Newsletter
- Annual Performance Report 2021
- Autumn 2021 Newsletter
- Summer 2021 Newsletter
- Spring 2021 Newsletter